- Quick derival of need for action
- Live, retrospective, and forward-looking evaluations
- Retrieval on any device
What station is ranked the highest on a global scale? What are the services rated most positively by German-speaking tenants? What does current customers’ satisfaction score tell us compared to the previous month? Is there anything branch XYZ should explicitly work on?
For each country, each location and each customer, SIXT management can call up the status of customer feedback at any time - in real time. While customer responses are high, it only takes one glance to understand where SIXT services meet expectations worldwide, and where, on the other hand, action should be taken.
In addition to real-time analyses, historical evaluations, and future forecasts can also be obtained. Management executives can choose their most important key information to be displayed on dashboards directly on their smartphones.